ORDER PROCESSING & SHIPPING

On hand products ship within 1-2 business days from your order date EXCEPT PRESALE ITEMS,please refer to processing time.  During Major Sales and Promotions, orders may take up to 5 business days for orders to process.  Orders are not processed on weekends and major holidays. 

Order processing begins as soon as an order is submitted. As a result, order modifications are not permitted after an order is submitted. This includes changes to product, shipment methods, addresses, cancellations, etc.

Payment Terms

Terms of payment are always 100% upfront. We accept most major credit cards. As soon as you place an order online, your credit card will be charged. Credit card fraud and theft of our merchandise will be lead to prosecution to the fullest extent of the law.

I AM HAIR Extensions reserves the right to request additional payment and shipping verification after an order is submitted.

All International orders must be paid using the PayPal check out option.  International orders without PayPal Seller Protection will be automatically canceled.  Thank you for your understanding.

All orders within the US are shipped via USPS with receipt confirmation and insurance. It takes approximately 2-3 business days for orders to be delivered after the order processing time frame. Orders would be shipped once payment is confirmed and cleared.

International orders typically take up to 10 business days for delivery and are shipped via UPS OR FEDEX. International shipping costs on this website DOES NOT cover tariffs charges by your home country.  Please put this into consideration before you submit an order on this site. I AM HAIR Extensions reserves the right to change the delivery method specified on this website to a comparable method. Shipping charges may be more or less than the actual rate charged by the carrier. All shipping costs must be paid in full at the time of the order.

Undeliverable/Lost/Return to Sender Packages

If your package does not successfully deliver and is sent back to I AM HAIR Hair Extensions, it is typically due to insufficient address information. Your package will be returned and “Returned to Sender” will be stated on your tracking information. This can happen if:
The shipping address does not exist
The shipping address is misspelled by the customer
The shipping address is missing information (i.e. apt/bldg/suite number)
The carrier is unable to safely deliver the package
The addressee has moved
The addressee has refused the package
Returned to sender packages will be restocked and you will be issued REFUND MINUS SHIPPING. Refund could take up to 5-7 business days to reflect to account. However, please note that we do not guarantee your items will be in-stock at the time of your reorder.  We also do not guarantee that your item will be the same price as your original order.
Note: We are unable to make changes to orders that are placed on our system. To ensure that your package is properly delivered, make sure that your address is entered correctly and includes all relevant information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) are critical to ensuring delivery. I AM HAIR Extensions does not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect at the time of purchase.

I AM HAIR was started in a Dayton, Ohio by Timmarea Baker. A traveling nurse with only 1000 dollars to invest. Since 2010, before bundles were hot, Timmarea was buying authentic raw hair from Cambodia. In 2018, she decided to start selling hair to meet her goals. I Am Hair was only supposed to be temporary. She had goals to further her nursing degree and open up a few group homes for underprivileged children. And she wanted to do all of this without loans. So for 2 years straight, she did house visits for nursing and delivered hair everyday. She couldn’t believe how fast her business had grown. By the 2nd year, she became so overwhelmed with her hair company. She had to quit nursing. She knew she needed a store front but something unique.

By year 3, she opened up the cutest purple themed hair boutique. I Am Hair had been on many influencers and growing followers by the day. Within 4 years, her company has become a multi million dollar celebrity hair brand worn by many influencers such as Queen Leora (Tik Toc Hair Influencer) Desi dior (rapper) Lakeyah (rapper) Asian Da Brat (rapper) Milano (owner of Milano clothing brand) Vicky Cobb (Hair Mogul Arrogant Tae best friend) Deelishis (flavor of love) Itslovelymeme (wildingout commedian and Atl love and hip hop) Tommie Lee (love and hip hop Atl) Imaslayyobae (owners of gummy glue/ hair mogul) Brittni Mealy ( owner of unicorn universe and ex gf future) Thefadelady (ex girlfriend of rapper The Baby) Andre Cavasier (hair mogul) Ana Montana (model and girlfriend of basketball player Lamelo Ball) Ashley Motley (owner of Tressworld Growth Oil) Jerricha Hoskins (owner of arcani coil care) and many more.

LEARN MORE